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What sort of service I want

I was just thinking (ouch!) about the sort of service or goods I like offered by a business.  I came up with:

  • Value for money (not necessarily the cheapest). See fit for purpose below.
  • Good quality workmanship in the goods and service. The word pride comes to mind.
  • Knowledge of the service / goods on offer and of the industry they are part of.
  • Attention to detail. I don’t want to be fobbed off with shoddy workmanship.
  • Responsive service. This includes updating me if something is delayed. It includes after-sales service.
  • Buying something fit for purpose. If I use a pair of pliers once a year, I only need a cheap pair. Obviously, if I’m a tradesman I might want the best or second best.

The sort of service I expect from others is what I expect of myself and webThemes.

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Site Updated:

23 July 2017